Fantastic, Efficient Customer service. I needed to buy a generator for export to the Caribbean, because I was getting outages due to hurricanes. They were not only able to deliver for shipping on a tight timeframe, but were also a huge help on VAT refunds. Hampshire were great. I contacted many generators who did not want to deal with export or knew how to deal with VAT and export, but Hampshire were fantastic. Charlotte was amazing, super helpful and followed up many times. Top firm. Would highly recommend.